Introducing custom autotasks in Builder

Define recurring jobs your agents run on a schedule — restock alerts, weekly summaries, and more.

Autotasks are automated jobs that run in the background without waiting for a customer message to trigger them. They're defined in Opsfly Builder and can be scheduled (run every day at 9am), event-driven (run when a new order is confirmed), or manually triggered by you from Console. The most common use case we see among pilot sellers is a daily restock alert — the autotask checks your inventory data against recent order volume and sends you a WhatsApp message if a product is likely to run out within 3 days.

Setting up your first autotask takes about 10 minutes. Go to Builder → Autotasks → New. Choose your trigger type: Schedule, Webhook, or Manual. For a daily summary, choose Schedule and set the time. Then define the steps: typically a data fetch (from your inventory connector or Karbar), a formatting step where the AI summarizes the data in plain language, and a notification step that sends the result to a specific WhatsApp number or email address. You can preview the output before enabling it.

Autotasks run independently of your customer support agents, so they won't slow down or interrupt live conversations. All runs are logged in Console → Autotask History, where you can see what ran, when, and what output it produced. If an autotask fails — for example because your inventory connector wasn't reachable — you'll get a notification and can re-run it manually from Console.